1. Elevate Survey Supplies is committed to maintaining your privacy

Elevate Survey Supplies’ Privacy Statement has been created because we are committed to maintaining the privacy of all personal information gathered from our customers, vendors and business partners. This statement discloses our information gathering practices, use and storage of personal information for Elevate Survey Supplies.

2. Collecting information on Elevate Survey Supplies’ visitors

Elevate Survey Supplies collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is collected as non-personal information. Elevate Survey Supplies utilises this information to improve and enhance our services by monitoring the areas on the site which are most commonly used by our customers. This is done for the purposes of providing you with a more efficient site.

IP Addresses
Elevate Survey Supplies web servers gather your IP address to assist with the diagnosis of problems or support issues with our services.

Cookies & Applets
Elevate Survey Supplies uses cookies to provide you with a better experience. The cookies allow Elevate Survey Supplies to increase your security by storing your section ID and a way of monitoring single user access.
Non-personal information is collated and provided to Elevate Survey Supplies to help in analysing the usage of the site.

3. Collecting information on Elevate Survey Supplies’ Registered members

As part of registering with Elevate Survey Supplies, we collect personal information about you in order for you to take full advantage of Elevate Survey Supplies’ website services. To do this it may be necessary for you to provide additional information to Elevate Survey Supplies as detailed below.

Registration
Registration is completely optional. Registration can include submitting your name, email address, trading and delivery address, company, company classification, telephone numbers, option on receiving updates and promotional material.

Creating a Credit Account
By creating a credit account with Elevate Survey Supplies other details may be requested in the form of a digital form. These details include information regarding the business, such as ABN, date of commencement, fax number and postal address; accounts payable information, such as a contact name, email, phone number and fax number; details relating to the owners/partners/directors of the business, including their full names, residential addresses and telephone numbers. This information is collected for administrative and accounting purposes in forming a credit account and to enable Elevate Survey Supplies to contact relevant persons regarding purchases, promotions and account details. In addition to this, trade references may be requested for Elevate Survey Supplies to conduct credit checks.

5. Email communications from Elevate Survey Supplies

Elevate Survey Supplies will provide invoices, account statements, selected promotions, new product information, website changes and changes to business details through email communication, as well as any other information deemed relevant by Elevate Survey Supplies in keeping our customers up to date. A monthly newsletter containing selected promotions and website changes is sent to our registered users via email. Receival of the newsletter is a free service with the option of opting out by going to ‘Manage My Account’ and selecting “opt out” for receival of promotions and newsletters.

6. Storage & Security of Personal Information

Elevate Survey Supplies takes all reasonable steps to ensure the security of our system. Elevate Survey Supplies allows you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

Elevate Survey Supplies will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and account details used on the Elevate Survey Supplies site.

7. Access to Your Information

Unless you become a registered Elevate Survey Supplies user, Elevate Survey Supplies does not collect information that identifies you personally. If you become a Elevate Survey Supplies registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be done by forwarding an email to: admin@elevatesurvey.com.au

8. Feedback

Elevate Survey Supplies welcomes feedback about all aspects of the site and the products we carry. Elevate Survey Supplies stores feedback that users send to us. The feedback will be used to improve the products and services provided by Elevate Survey Supplies.

In some instances you may provide comments to us regarding our services. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email admin@elevatesurvey.com.au and we will remove your comments.

9. Privacy & Site Changes

From time to time, Elevate Survey Supplies may review and update its privacy statement. Revised versions will be updated on the website.